General Agriculture
What types of products do you offer?
We offer a variety of agricultural products including seeds, fertilizers, pesticides, farm equipment, machinery, and more. Please visit our product catalog for a complete list.
How do I choose the right seeds for my farm?
Choosing the right seeds depends on factors such as soil type, climate, and crop rotation plans. We recommend consulting with our agronomy experts or using our seed selection guide to find the best options for your needs.
Policies and Compliance
Are your products certified and compliant with regulations?
Yes, all our products meet industry standards and comply with relevant regulations. Certificates and compliance documents are available upon request.
How do you ensure the safety of your products?
We follow stringent quality control processes and conduct regular testing to ensure that our products are safe and effective. Safety data sheets and usage instructions are provided for all relevant products.
Contact Information
How can I contact customer service?
You can reach our customer service team via phone, email, or by filling out the contact form on our website. Visit our Contact Us page for detailed contact information.
Where are you located?
Our main office is located at 3rd Floor Office No. 302 Gayatri Complex Rajnagar Chowk Near Nana Mava Main Road, Rajkot, Gujarat 360001, India. We also have additional locations that you can find on our website.
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Ordering and Shipping
How do I place an order?
You can place an order through our website, by phone, or by visiting our store. Simply select the products you need, add them to your cart, and follow the checkout process.
What are your shipping options?
We offer various shipping options including standard, expedited, and freight shipping. Shipping methods and costs depend on the size and weight of your order as well as your location.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.
What should I do if my order arrives damaged or incorrect?
Please contact our customer service team immediately to report any issues. We will assist you in resolving the problem, which may include sending a replacement or processing a return.
Sustainability and Practices
What sustainable practices do you follow?
We are committed to sustainability by offering eco-friendly products, reducing waste, and supporting responsible farming practices. Check our sustainability section for more information on our initiatives.
How can I improve soil health on my farm?
Improving soil health involves practices such as crop rotation, cover cropping, and using organic fertilizers. Our agronomy experts can provide tailored advice based on your soil tests and farming goals.
Financial and Support
Do you offer financing options for large equipment purchases?
Yes, we provide financing options for qualifying purchases. Contact our sales team for more information on available plans and terms.
How can I get technical support for using your products?
Our technical support team is available to assist you with product-related questions and troubleshooting. Reach out via phone, email, or our online support portal for help.
Returns and Exchanges
What is your return policy?
We accept returns on most products within a specified period (e.g., 30 days) as long as they are in their original condition and packaging. Please refer to our return policy for detailed instructions and exceptions.
How do I return an item?
To return an item, contact our customer service team to obtain a return authorization. Follow the provided instructions to ship the item back to us. Return shipping costs may apply.
Products and Equipment
How should I store and handle fertilizers and pesticides?
Store these products in a cool, dry place away from direct sunlight and out of reach of children and pets. Follow the manufacturer’s guidelines for handling and application to ensure safety and effectiveness.
Do you offer equipment maintenance and repair services?
Yes, we offer maintenance and repair services for many types of farm equipment. Contact our service department to schedule an appointment or inquire about specific services.
